Privacy policy

Privacy Policy Coffee Culture ( or we )takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, website (including sub-domains and microsites) and mobile applications. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices. You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. 1. DEFINITIONS In this Privacy Notice, the following definitions are used: Cookies A small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time. Data Includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application. 2. WHAT DATA DO WE COLLECT ABOUT YOU Coffee Culture collects Data for various purposes set out in this Privacy Notice. This Data includes, without limitation, the following categories: (a) Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data. (b) Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data. (c) Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies. (d) Transaction information: the date of the transaction, total amount, transaction history and preferences and related details. (e) Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs. (f) Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires. (g) Your reviews, feedback and opinions about our products, programmes and services. (h) Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation 3. HOW WE COLLECT DATA We collect Data in the following ways: • Information You Give Us: We receive and store any information you enter on our website or mobile application or give us in any other way (e.g., at outlets, stores, hotels, kiosks). Please see the section titled “Data Shared by You” for more information. • Automatic Information We Collect: We use “cookies”, pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled “Data that is Collected Automatically” for more information. • E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email. • Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement. Because we process this information on behalf of the applicable website operators, collection, processing, and use of such information is subject to the applicable website operators’ privacy policies and is not covered by our Privacy Notice. • Information from Other Sources: We may obtain information from other sources. An example of this is when you authorize a third-party website , to interact directly with our website or mobile application to provide or receive Data about you. In that case, we might receive such Data used by that third-party website to identify your account with that website. You can make choices about our collection and use of your Data. For example, you may want to access, edit or remove your Data on our website or mobile application. When you are asked to provide Data, you may decline. 4. DATA SHARED BY YOU Coffee Culture (S.K Homes) may collect your Data in several ways from your use of our stores, website or mobile application. For instance: (a) When you register with us to receive our products and/or services; (b) When you conduct a transaction with us or attempt a transaction at our stores, on our website or mobile application; (c) When you complete surveys conducted by or for us; (d) When you elect to receive any communications (including promotional offers) from us; (e) From the information gathered by your visit to our stores, website or mobile application; 5. DATA THAT IS COLLECTED AUTOMATICALLY (a) We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address. 6. OUR USE OF DATA Any or all the above Data may be required by us from time to time to provide information relating to Coffee Culture (S.K Homes ) and to work on the experience when using our website or mobile application. Specifically, Data may be used by us for the following reasons: (a) Carry out our obligations arising from any contract entered into between you and us; (b) Provide products and/or services and communicate with you about products and/or services offered by us; (c) Enable Coffee Culture (S.K Homes ) and Partners to offer their products and/or services and communicate with you about such products and/or services; (d) Processing, disclosing, transmitting, and/or sharing the data/information with S.k Homes , and other third parties which have business or contractual dealings with us; (e) Provide you with offers (including for financial products and/or services), personalized services and recommendations and improve your experience on our website and mobile application; (f) Operate, evaluate and improve our business, website and mobile application; (g) Generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics; (h) Provide privileges and benefits to you, marketing and promotional campaigns based on your profile; 8. SHARING OF DATA We may share your Data with/ for: (a) Partners: We may make available to you services, products, or applications provided by Partners for use on or through our website or mobile application. If you choose to use such service, customer information related to those transactions may be shared with such Partner. Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law. Such Partners’ use your Data for the purposes of providing their own products or services to you. Their use of your Data is subject to their own privacy policies. For further information on how these Partners process your Data, please refer to their privacy policies. Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction. 9. KEEPING DATA SECURE We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail. 10. RETENTION OF DATA Coffee Culture (S.K Homes )retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary for our legitimate interests. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly. CHANGES TO THIS PRIVACY NOTICE Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information. HOW TO CONTACT US To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by e-mailing us at contactcoffeeculture1@gmail.com .